Search Results
Found 12 results for "error"
Understanding Error Messages
What common error messages mean and how to resolve them
Submission Validation Rules
Understanding what is validated at each stage and how to resolve validation errors
Rejection and Resubmission
How to reject submissions that need corrections and manage the resubmission process
Bulk Import Children
Import multiple children at once from a CSV or Excel file with parent matching and validation
Sending Submissions to Parents
How to send submissions to parents for completion, including validation requirements
Deleting Submissions
How to permanently delete a funding submission (Head Office only)
Custom Report Builder
Create, save, and schedule custom tabular reports across all portal data
Audit Logs
Comprehensive system audit trails, activity tracking, and before/after data changes
Data Archival & Retention
Manage data retention policies, archive old submissions, and clean up notification records
Common Staff Portal Issues
Solutions to frequently encountered problems for nursery staff
Performance & Speed Issues
Resolving slow loading, timeouts, and performance problems
Getting Help & Support
How to get help when you can't resolve an issue yourself