Search Results
Found 28 results for "contact"
Medical Information & Allergies
Recording medical conditions, allergies, dietary requirements, and emergency contacts
Providing Medical Information
How to enter your child's medical details, allergies, and emergency contacts
Getting Help & Support
How to get help when you can't resolve an issue yourself
Complete Funding Process: Start to Finish
A comprehensive walkthrough of the entire funding process from period setup to local authority export
Information Captured Throughout the Process
A comprehensive guide to all data collected during child registration, funding submissions, and parent verification
Understanding the Child Details Page
A complete guide to all sections and features on a child's details page
Managing Parents and Families
How to add, link, edit, and manage parents and guardians for children
Creating Funding Submissions
Step-by-step guide to creating individual or bulk funding submissions
Sending Submissions to Parents
How to send submissions to parents for completion, including validation requirements
Reviewing Parent Submissions
How to review and approve submissions completed by parents
Submission Validation Rules
Understanding what is validated at each stage and how to resolve validation errors
Employee Assisted Submissions
How to complete funding declarations on behalf of parents who need assistance
Exporting Submissions to Local Authority
How to export approved submissions for your local authority funding claim
Parent Portal Overview
An introduction to the parent portal for completing funding declarations
Your Parent Portal Dashboard
Understanding your parent dashboard, pending declarations, and account features
Completing the Funding Declaration
Step-by-step guide to completing your funding declaration
Creating and Managing Your Account
How to register, log in, and manage your parent portal account
Understanding Eligibility Codes
Guide to 30-hour and 2-year-old eligibility codes for parents
Parent Portal Troubleshooting
Solutions to common problems parents encounter
GOV PDF Agreement Form
Understanding the official DfE-styled parental declaration form
Exporting Funding Claims (Excel)
How to export approved claims to Excel for local authority submission
Nursery Configuration
Setting up and configuring nurseries, signatures, local authority settings, and custom agreement terms
Certificate Validation
Verify the authenticity of signed funding agreements and detect potentially fraudulent documents
Notification Usage Tracking
Monitor notification usage per funding period and manage soft-limit thresholds
Common Staff Portal Issues
Solutions to frequently encountered problems for nursery staff
Login & Account Issues
Resolving login problems, password resets, and account access issues
Performance & Speed Issues
Resolving slow loading, timeouts, and performance problems
Understanding Error Messages
What common error messages mean and how to resolve them